Anonymous
map-marker Export, Pennsylvania

Really rake you

Had trouble with them in the past so I don't knw why we bothered having then out again. DON'T call Gillece.

First off they are NEVER on time and the prices they quote you they rake you. The prices they quotes are like hundreds of dollar more than it should be

I was told my AC needed the coils acid washed and it would cost $800. I just had another HVAC Tech out and he said it didn't even need done and if it did the acid was to clean it cost $8.95 a bottle and you can do it yourself with a garden hose.

The entire job Gilliece quoted about 3 grand for repairs plus said to ''just get new ones and pick then out today''. The second opinion was under 150 and no talk of new units.

Don't call Gillece. They only want to line their pockets with your money. Over charge for repairs and do unneeded ones.

How are they still in business????

Gillece Services Reply:
Thank you for your feedback. Gillece wants to provide first-rate customer experience, so we greatly appreciate your comments. We want to provide you with quality service, but since you posted your comments anonymously, it is challenging for us to determine if you are a real customer. We would appreciate if you contact the Gillece Customer Service team, which was ranked #1, in the industry so we can listen to your issue and make improvements for the future. Please call us at 412-831-6199.
Gillece is here to help when it comes to your home’s Plumbing, Heating, Cooling, Electrical, and Waterproofing needs and improvements. We have proudly been helping homeowners in the Pittsburgh area for over 30 years. We want to make sure your experience is a positive one, so we expect and accept nothing less than first-class treatment and assistance from our technicians and customer service specialists. We proudly serve our busy customers by providing flexible scheduling offering evening, weekend, and holiday service at no additional charge. In addition, we offer a same day service guarantee with up-front, no-hassle prices!
Gillece Service Technicians’ trucks are fully-stocked with all available parts so they are able to get to work right away and finish the job quickly. All of our technicians undergo background checks and drug tests, so you will be comfortable with whom you are letting into your home. Gillece is the only 24/7 home services company in Western PA. Call Gillece today at 412-831-6199.
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Champagne Hyn
map-marker Pittsburgh, Pennsylvania

Shut off valves

The bathroom sink was leaking underneath and I saw the water coming from the shut off valves. I called my husband who was out of town(and really knows nothing about plumbing nor do I) and he said call GIllece.

I called and they promptly came out. The young man was very nice and after looking at the valves (and trying to sell me everything from new faucets to new vanities) gave me a quote of over $600 to replace these valves. I do a little DIY and thought this was a lot high but wasn't sure so I called my husband. He said what choice did we have and let them fix it.

So the young man replaced the valves...in ten minutes and that's when I really got suspicious. After talking to people at work the next day, aI found out this was more like $20 for valves and for 10 minutes work maybe $50. I contacted Gillece and after some discusion they agreed to refund me $125. So I ended up paying $475 for a less than $100 job.

I tell everyone I know this story and of course will never reccommend them to anyone.

I will gladly give my name if Mr. Gillece would like to know who wrote this.

Gillece Services Reply:
Gillece thanks you for your comments. We appreciate all feedback because we want you to have an outstanding experience and will do what it takes to continue to improve in the future. Our Plumbers, HVAC Service Technicians and Electricians have years of experience and knowledge of the latest industry trends and technology. All technicians are not only technically proficient, but also are trained in customer-service and communication skills so they can effectively communicate with you about what service is right for your home. In order to have your issue listened to first hand and be provided with timely, quality service, we want you to contact the Gillece Customer Service team which was ranked #1 in the industry. Call us at 412-831-6199.
View full review
Loss:
$400
10 comments
Guest

next time do it your self off you tube and flood your house, then you be beggin someone to come and wish you paid that $

Guest

$50 does not pay for the trucks gas to come out let alone to get the parts, stock them and pay all the tech's wages, taxs, fica, uc, and over head and theres no profit in a $100.00 . So get the $100 out of your head.

You got some money back that you dont deserve so you should shut your mouth.

If I cut your grass for $200 and you bitched I'd tell you go to *** lady. Get some our landscaper to cut your grass and deal with your ten ft high grass.

Guest

Idk about this complaint to be honest. I mean if you lack the ability to fix something, and have to rely on someone else to do it, it's kind of on you to pay what that company wants.

Besides, you should have asked for a quote first. A few minutes of Google researched probably would have showed you how to do it yourself...

Champagne Hyn

UPDATE 5/13/13

i called gillece back because of their posting to my complaint. i talked to a manager named tom.

he reviewed my complaint and called back within 15 minutes, offering a $200 additional refund.

this puts my cost at $250, much more reasonable than the original $600. thanks tom!

Guest

lol

Gillece S

@skippie900

Customer satisfaction is a priority at Gillece. If you are not satisfied with the current resolution, please contact us today and we will be more than happy to talk to you about your specific situation. Thanks for being a Gillece customer.

Guest
reply icon Replying to comment of Gillece S

@gillece this lawsuit your pursing seems to be gaining a lot of negative attention directed at you. maybe your company should have put more thought into this and tried to see it from a PR view instead of just a legal one now ur getting a bunch of negative attention u probably wouldn't have otherwise gotten.

people don't like it when they think their first admendment rights are threatened. i see this turning rather messy for you, u should re-think this while u still can.

what if it gains national attention?

Guest
reply icon Replying to comment of Guest-647489

someone should send them a picture of barbara streisand's house

Guest

I saw their story on channel 4 tonight and I can't even believe it. Bullying customers and ex-employees with legal action -- it's just sickening that a company would go to such lengths.

I haven't used them and trust me I never will, but I have 2 close friends who did and had very bad experiences. This ridiculous lawsuit just further shows what kind of people are running this company. Cut off your nose to spite your face. You aren't going to get business when people see how badly you treat your critics.

People shouldn't have to be afraid to say what they feel about a company. Just sick.

Guest
reply icon Replying to comment of Guest-644807

Gillece and Mr. Rooter act the same way...Unfortunately...

View more comments (9)
Lyman Ydk

Gillece is suing authors of negative reviews - READ

Please be advised that Gillece Service is in the process of suing customers over reviews on multiple websites including (but not limited to) angieslist, pissedconsumer, & complaintsboard. They are seeking $1,000,000 in damages and demanding that all negative reviews be removed.

They have hired a private internet investigator to track the supposed IP’s of individuals that they believe have left negative (in their words, defamatory, false statements). This is not the first time a company has gone about attempting to sue individuals for negative reviews online and truthfully the companies almost never win, but be advised that if you are one of the individuals who have been named in this lawsuit you do have rights. Gillece is requesting all computer information from specific times and dates which is including but not limited to, every writing, drawing, graph, chart, photograph, sound recordings, and images. Furthermore, they are also requesting the type of connection, usernames and passwords (including personal e-mail), telephone called ID information, mailing addresses for both your residence and place of business, your primary e-mail address, and any alternate e-mail addresses and passwords, all of your telephone numbers, fax numbers, a detailed log history, a detailed record of every IP address that has been allocated to the account, and MAC address.

This means that Gillece will have access to very personal and sensitive information, including your personal e-mails, bank account information (if you do online banking or have your information stored in your computer), any medical information that may have been transmitted electronically, etc. If you do not want Gillece to have the information (and why would you???), you may attempt to have this motion quashed by speaking to an attorney as soon as possible. Gillece has no right to have access to this information and by attempting to sue people over negative reviews, that paints them in a whole new light. Not only is that a horrible business practice, but if the media gets wind of what they are trying to do just imagine the negative impact this could have on their already tarnished reputation.

Gillece needs to stop bullying their customers. They are claiming that before these claims were made (most of which were posted in 2012) that they had a sterling reputation and have always upheld a 97% customer satisfaction rating. For a company that previously had an “F” rating with the BBB in 2010 when they were investigated by channel 4 WTAE, and now only has a “C” rating and well over 100 complaints with the BBB, one would hardly consider that to be a “sterling” reputation. The lawsuit can be seen here: https://dcr.alleghenycounty.us/DisplayImage.asp?gPDFOH=vol1191%20%20%20%20%20%20%20%20%20%20%20%20%200000****&CaseID=GD-13-00****&DocketType=COMPL&SeqNumber=1 and if that link does not work, go to https://dcr.alleghenycounty.us/SelectCaseID.asp?filename=Welcome.htm&NoLoginRequired=yes and enter docket number GD-13-00**** and at the bottom of the page click the “document” link.

Gillece is trying to silence those that they believe have damaged their reputation. The truth is, Gillece has done this to themselves with their unscrupulous and unethical business practices. What we have only done is voiced our opinions, and there is proof to back our statements up. Nothing we have said has been “defamatory” or “false”, even by calling the company a rip-off or a scam - that is still a matter of opinion and this opinion is not limited to just one person.

Under the First Amendment we have the freedom of speech. I understand there are laws and sometimes a fine line between “freedom of speech” and “defamatory statements”, but for Gillece to assume that what we are saying is false is just ridiculous. This is a result of their bad character and poor response to customer concerns and complaints. These complaint boards are specifically designed for just that - complaints.

These are here to express our opinions regarding a company, share our experiences and knowledge regarding them in hopes to warn others. By fighting back, either by motion to quash or going to court, we need to show them that we stand behind our statements and we will not be bullied by them, as they have done enough of this to too many people. Gillece needs to learn how to deal with negative responses the right way, and suing people is the exact opposite of that.

This just further goes to show how low this company really is and what they will stoop to. Do not let them win.

Gillece Services Reply:
Gillece thanks you for your comments. We appreciate all feedback because we want you to have an outstanding experience and will do what it takes to continue to improve in the future. We have been helping homeowners in the Pittsburgh area for more than 30 years and want to continue to be your go to for trusted and experienced service. All employees go through drug tests and background checks so you can be sure to be comfortable with who you are letting into your home. In order to have your issue listened to first hand and be provided with timely, quality service, we want you to contact the Gillece Customer Service team which was ranked #1 in the industry. Call us at 412-831-6199.
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17 comments
Guest

They should sue these people. Anyone who spouts off on the internet with any defamatory or libelous *** should be sued straight into the ground.

You DO NOT have free speech when it comes to harming other people.

You ARE accountable for your behavior whether you like it or not.

Frankly, the only people I see that have a problem with this... are dirty, hateful, ugly inside people.

Guest

Saw this on the news. How pathetic of them.

I absolutely won't be using Gillece now if they're this quick to sue.

The repairman might stub his toe on my property and they might sue me. I'll just call and recommend a different company.

Guest
reply icon Replying to comment of Guest-648564

I guess I should add the above is JUST MY OPINION AND NOT LIBEL so Gillece lawyers don't try and come after me as well. I shouldn't have to even say what I just said on a complaints website no less!! So much for freedom of expression :?

Guest

I got a subpoena today. And no I'm not going to post it per advice of my lawyer.

So keep sitting there in denial, guys. ITS REAL

Guest
reply icon Replying to comment of Guest-639154

contact paul van osdol at wtae..he would like to talk to you

Guest
reply icon Replying to comment of Guest-639207

Lawyer advised against it unless it goes to trial (specific circumstances). But there are others out there please contact WTAE asap

Guest

ComplaintsBoard.com is only a platform for consumers to post complaints; ComplaintsBoard.com does not lookup or provides e-mail addresses for the subject businesses.

For Companies and Individuals:

6. Q: Can we reply to a posting? Can we address the issue raised in the posting?

A: Yes. Under each posting made on the website there is an area for comments. A company wishing to engage with a consumer about a topic can submit a comment to original posting. We recommend that a company leave its customer service contact information: phone, name, etc. under the post for the benefit of all consumers who may have similar issues.

from pissed consumer

7. Q: Can a review be removed from our website?

A: A post may be removed from our website either by order of a court or by a user complying with our removal procedures discussed above. PissedConsumer may also consider the removal of a posting, should we determine that a user is in violation of our Terms of Service.

Guest
reply icon Replying to comment of Guest-638003

Waiting for copy and paste of transcript

Guest
reply icon Replying to comment of Guest-638003

I mean lets forget the fact that you can copy and paste the link above and see the actual lawsuit itself its like some of you are in denial that gillece is and could actually do this. Before you sit around saying "no no no" to yourselves take a look at the lawsuit for gods sake. It's not bs

Guest

.....................................

View more comments (16)
Keelen Iht
map-marker Pittsburgh, Pennsylvania

Drain clean scam, claim collapsed pipe.

Called Gillece for their $99 drain cleaning special. The drain for our laundry/kitchen sink/dishwasher was backing up into the basement.

Gillece came out the next day. The first guy there said he couldn't do too much since he was in an accident last week so his coworker would be by in 15 mins and they would work on it together. They both did a lot of walking around. Said they tried to snake it but the snake couldn't get past whatever was down there. Suddenly a 3rd car pulled up to help with this clog. Then they told me they put the camera down there and that our pipe had collapsed. Right away they started taking out their equipment to get started fixing it. I asked them how much and they said well if we just have to fix the collapsed pipe it will be $6200!!!!! If we find that this drain connects to the storm drain system we will have to connect it to the sanitary sewer and that will cost $13,000. Are you kidding me. $13,000.

We told them to hit the road. Called another plumber and the next day they were able to clear the "collapsed" drain to the tune of $200. Looks like we dodged a bullet. Beware this company, they are all scam artists dressed as plumbers.

Gillece Services Reply:
Thank you for your feedback. Gillece wants to provide a first-rate customer experience, so we greatly appreciate your comments. Our company was built on trust, ambition, and compassion. We have been serving homeowners in the Pittsburgh area for over 30 years. All of our Plumbers, HVAC Service Technicians and Electricians have years of experience in the industry and are up to date with the newest trends and technology. In addition to being technically proficient, they are also trained in customer service skills so they can successfully communicate with you about what service is best for you and your family. Please contact the Gillece Customer Service team, which was ranked #1 in the industry, to have your issue listened to and be provided with quality service.
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4 comments
Guest

glad you didnt fall for their lies..guess the GILLES CLOG CRUSHER failed and they must have brought the wallet buster..

SPREAD THE WORD ON THESE THIEVES........

Guest

The drain cleaning guys aren't even legitimate plumbers most of the time and aren't paid an hourly wage, they only get paid on commission - meaning the only way they see a paycheck is if they successfully rip you off and convince you that you need this unnecessary, ridiculously priced job. I'm glad you were smart enough to see through it and called somebody else.

Unfortunately some aren't as lucky and fall for the scam because as I'm sure you noticed, they tend to use hard sale tactics and sometimes scare tactics. I bet they told you something along the lines of "we have a crew in your neighborhood right now and can get started right away blah blah blah..." That's one of their infamous sales lines

Guest
reply icon Replying to comment of Guest-635503

Be sure to tell everyone you can about this rip off scam company. The more people who are aware of them and their seedy sales practices, the less chance they have of claiming another victim.

Remember, if it doesn't sound right be sure to get a second opinion like this original poster did! Never ever EVER sign on the dotted line when Gillece comes to your home to "repair" a problem because its very likely that "problem" either doesn't exist or is at least 3x as much as it should be!

Guest
reply icon Replying to comment of Guest-635503

How long until gillece sues the poster and everyone commenting on here?

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Arno Gwe
map-marker Pittsburgh, Pennsylvania

John McCarey - Manager Arrested!

These are the type of people that Gillece employs. John McCarey who is dating Tom Gillece's daughter was arrested back in October for trying to break into her house...and he was arrested with weapons found on him.

Hmmm...yep. And this is who is on their management team. Oh and he's still employed there even after all of this, he's still in management. If my employee was caught trying to break into my daughters home with WEAPONS I think I would fire him.

But not Tom!

So much for not hiring criminals! Here's the link, complete with mugshot: http://peters.patch.com/articles/peters-man-jailed-for-loitering-at-night-diroderly-conduct

Gillece Services Reply:
Thank you so much for your feedback. We appreciate comments as they allow us to learn and continue to grow as a company in the future. We have been serving Pittsburghers for the past 30 years! Gillece is proud of the fact that our company was built on ambition, trust and compassion. All of our employees undergo drug tests and background checks so you can be comfortable with who you are letting into your home. In order to have your issue listened to first hand and be provided with timely, quality service, we want you to contact the Gillece Customer Service team which was ranked #1 in the industry. Call us at 412-831-6199.
View full review
16 comments
Guest

I agree with heater guy, as a single woman living on her own how made the mistake of previously using Gillece I do not feel comfortable knowing this criminal has access to my information such as my address, phone number, work number etc. This makes me feel really uneasy...I think I am calling Gillece on Monday and demanding they remove my information from their database and I will also let them know what I think about their choice of "managers". Sickening...I literally feel sick to my stomach over this...

Guest

I went to school with this piece of *** he was always dealing drugs and got carjacked someone at gunpoint and robbed people. He had a bad reputation then and it doesn't look like he's done anything to change it.

He's always been a fu*king psycho.

Nice to see he's still up to his old ways. What a piece of *** :grin

Guest
reply icon Replying to comment of Guest-631233

So why not report to news this is huge deal they are lying to customers and allowing a criminal to work and see addresses and personal information how safe would a woman feel knowing he can see where they live.

Guest
reply icon Replying to comment of Guest-632859

go to you tube..search gillece..you will see the news stories done by local news stations on this thief..bet his in house attorney has threatened them with legal actions to stop the stories ( not to mention all the BIG $$$ he spends running ads )

which also makes one think...does a NORMAL legit co have an in house attorney ? )

Guest
reply icon Replying to comment of Guest-632859

Thing is, they have been reported to the news numerous times. The news did and investigation on them in 2010 but hasn't followed up with recent reports.

Guest

I made the mistake of using Gillece a few months ago and this piece of *** John McCarey actually came to my house with his "technicians". I am sick to my stomach that I let this disgusting excuse for a human being into my own home where my family lives including 2 young children.

Why is he still employed there and why did Tom Gillece bail him out of jail when he was caught breaking into and damaging his own daughter's home? And he was arrested with weapons no less, god only knows what he was planning to do. This is just disgusting! I am appalled.

And this "man" is visiting the homes of their customers, so these people are unaware that a dangerous criminal is waltzing right into their own home. Why is he still employed there? My God!!!!! And LadyScot you're an ***.

I agree with the poster that said it doesn't take a rocket scientist to figure out why this is a big deal. Would you let him into your home with your young children?

Would you use a company that continues to employ a person like this if you knew about it? Good lord.

Guest

Bail Posted:

Surety Type Surety Name Posting Status Posted Dt Security Type Security Amt

Private Surety Gillace, Thomas J. Posted 10/04/2012 Cash $2,500.00

Venetia, PA 15367

Andrea Ahw

I am wondering why this is any of your business? And why you care? Sounds like a personal vendetta to me.

Guest
reply icon Replying to comment of Andrea Ahw

John McCarey is Gillece *** and the original poster was obviously exposing just how scummy he is and the type of people Tom employs to run the company. Doesn't take a rocket scientist to figure that one out. But I guess you missed the point.

Gillece
reply icon Replying to comment of Andrea Ahw

Why is it our business? Because we've all been harmed by this god awful company.

Why do we care? Because John could come into a customer's home and he's a criminal and people deserve to know this. Personal vendetta? Hardly.

Coming from you who lives in Florida and probably has never dealt with this company/ignorant about them you haven't the slightest clue about Gillece Services, Tom Gillece, Harry Wynkoop, Joe, and John McCarey.

Gillece is the most hated company and family in Pittsburgh but you wouldn't know that.

View more comments (15)
Anonymous

Gillece charged $700 for replacing an outlet

The gillece guy come over and charged almost $700 for replacing a blew out outlet. The job just took one guy 5 minute.

5 minutes job. I will not call this company again. They just want to do one time job. Obviously, they don't want any returning customer.

That's their way of running a business. I respect their way but can agree. I will not recommend them to any friend or neighbors. Next time I will rather call some small private owned company rather than this famous one.

Their over charge probably goes to the overwhelming commercials on TV everyday. Horrible service.

Gillece Services Reply:
Gillece thanks you for your comments. We appreciate all feedback because we want you to have an outstanding experience and will do what it takes to continue to improve in the future. Since you posted your comments anonymously, it makes it difficult for us to determine if you are a real customer. In order to have your issue listened to first hand and be provided with timely, quality service, we want you to contact the Gillece Customer Service team which was ranked #1 in the industry. Call us at 412-831-6199.
When it comes to your home’s Plumbing, Heating, Cooling, Electrical, and Waterproofing needs and improvements, Gillece has been helping homeowners in the Pittsburgh area for more than 30 years! Our customer service specialists and technicians are some of the best in the business and we expect outstanding service from them to make sure that your experience is a positive one. To accommodate our customers, we provide flexible scheduling offering evening, weekend, and holiday service at no additional charge as well as offering a same day service guarantee with up-front, no-hassle prices.
All of our technicians undergo drug tests and background checks so you feel comfortable with whom you are letting into your home. Our fully-stocked service trucks come equip with all available parts, Gillece Service Technicians are able to get to work right away and get the job done quickly. We are the only 24/7 home services company in Western PA. Call Gillece today at 412-831-6199.
View full review
Loss:
$700
4 comments
Guest

Gillece is by far the worst company in Pittsburgh, they are absolutely shameful. They are notorious for grossly overcharging their customers and using hard sales tactics in order to score a sale.

They are not above using scare tactics, either. They have been investigated by Channel 4 News and in my opinion, they need to be investigated again so even more people can be aware of this company and don't make the mistake of using them.

Guest

Report them to the BBB and Attorney General

Guest

The fact you actually paid a guy who worked for 5 minutes 700 makes you a dumb ***

Guest

well..what about the other 9 outlets...isnt it 10 changed for $99 ? lmao..sorry you got fleeced by gillece...

View more comments (3)
Teonna Pik
map-marker Greensburg, Pennsylvania

PVC water line split

First off Gillece was supposed to be here between 12 and 4. They called and said they would be late.

The problem I have is a split PVC pipe for my hot water line. All that needs to be done is cut out the split piece and add another piece with a couple couplings. Their technician/scam artist wanted to charge me $973 for a 15 minute job. I worked construction many years and know that should have been about $75.00 at the most!

I could replace an electrical service for that amount of money. What a rip off.

Gillece Services Reply:
Gillece thanks you for your comments. We want you to have an outstanding experience and will do what it takes to continue to improve in the future. Our company was built on trust, ambition and compassion and we have been proud to serve Pittsburgh homeowners the past 30 years! We want your experience with us to be stress-free which is why we offer up-front, no-hassle prices and friendly financing options. In order to have your issue listened to first hand and be provided with timely, quality service, please contact the #1 ranked in the industry customer service team at 412-831-6199.
View full review
4 comments
Guest

ive got new hot water tank installed by legit contractor for less...

no laws against that outrageous price..you SIGN contract for it.. but holy overpriced repairs....

Guest

That's what they do! Reasons like these...that's why Gillece has the reputation they have

Guest

were you lured by the $39 plumbing diagnostic scam ? really would like some info here..

Teonna Pik
reply icon Replying to comment of Guest-613729

Yes that is one reason I called, but the other reason was that I could not get a legitimate plumber out here. How ever, once he told me the cost, I told him to go get bent!

I never paid the $39.00 service fee either. Went without water for 5 days before I finally was able to get a legitimate plumber out here. His cost was $250, but he not only fixed the line that burst, he also changed out the grey tubing with the white PVC. One other thing, I just had my kitchen floor done for $425, that included cost and materials.

It was *** going for 5 days with no water, but it was worth it. :)

View more comments (3)
Anonymous
map-marker Pittsburgh, Pennsylvania

Has anyone every had a low price "check" where the Gillece employee actually said everything is ok?

I am just wondering if this every happened or anyone has had the experience. I am talking their $99 drain cleanings, the $19.99 furnace check, etc etc.

Has anyone had them come over when things were working ok and they say "wWll, everything looks fine to me. I am just going to clean up and I'll be on my way." instead of "You need a new furnace, sewer trap, air conditiioner for a low price of $30,000."I know its almost funny to think of the Gillece master scammers this way which really shows what kind of company they are.

I also know this is sampling bias because everyone here has been burned but I am very curious.

Gillece Services Reply:
Thank you for your comments. At Gillece, we want to give you the finest customer experience possible. You commented anonymously, which makes it difficult to determine if you are a real customer. We want your issues to be listened to first hand so you can be provided with prompt and effective service. The Gillece Customer Service team is ranked #1 in the industry. Please give us a call at 412-831-6199.
Gillece has been serving the Pittsburgh area for over 30 years and is here to help with your home’s Plumbing, Heating, Cooling, Electrical, and Waterproofing needs and improvements. We expect and accept nothing less than top-notch help from our technicians and customer service specialists. In order to make sure that your experience is a positive one, we cater to customer’s needs by providing evening, weekend, and holiday service at no additional charge. We proudly offer a same day service guarantee with up-front, no-hassle prices!
Gillece Service Technicians get work done quickly yet effectively thanks to our fully-stocked service trucks that have all available parts. We are the only 24/7 home services company in Western PA. Call Gillece today at 412-831-6199.
View full review
4 comments
Guest

My home insurance company aslo does not cover Gillece because they have a reputation of being scammers. Much like all of the negative reviews portray.

Guest

wonder if tom ate or sold the canned food ?

Guest

The year was 2009. The deal they offered was a $20 inspection if you donated 5 canned goods to their food drive. Win/win in my book. I had bought a new condo the year before and wanted to get my heater inspected before the winter hit.

They found $600 worth of repairs. I sadly elected to allow them to do the cheapest one, but said I wanted to check into my home warranty the seller bought me for the rest to try and get them covered. Paid another $60 for the home warranty people to come out and tell me NOTHING was wrong... and they also told me it was only 6 years old. The home warranty company even told me they won't cover anything Gillece says is wrong because they rarely find the same problem they claimed was there!!!! They have a long list of local repair guys who they will take at their word and gave me a list for future reference. Have used the list a few times and had great experiences (local guy from Coraopolis did great with my AC, local guy from Oakdale did wonders for a sewer problem).

Gillece never mentioned the age of my heater when they "found" $600 of problems. Probably because they saw a woman and the chance to rip me off since I didn't know much.

Well I do know one thing- how to complain to everyone I know, and the attorney general. They are DIRTY CROOKS. I won't rest until they are out of business

Guest

never heard of that happening from a REAL customer...from their spammers-yes

View more comments (3)
Anonymous
map-marker Columbus, Ohio

Gillece wont leave anything in writing

Gillece is one of ?the few companies I have ever had out to my home that refuses to leave an estimate now from ?the moment you read this red flags should be everywhere but here we go. I had them out just for a routine check on my furnace had not had any problems with it but ?the guy who came out claimed it needed replace and be close to 8000 or I could repair it for 5000 so I asked him for him to write it up and I would look it over well he near fainted as he tripped over his tongue as he said he couldn't and I told him if he could not then we could not use his company he explained companies that leave estimates are not reputable so I asked him to leave after reading this site I realize Gillece is a *** job and will never call them for anything.

Gillece Services Reply:
Thank you for your comments. At Gillece, we want to give you the finest customer experience possible. You commented anonymously, which makes it difficult to determine if you are a real customer. We want your issues to be listened to first hand so you can be provided with prompt and effective service. The Gillece Customer Service team is ranked #1 in the industry. Please give us a call at 412-831-6199.
Gillece has been serving the Pittsburgh area for over 30 years and is here to help with your home’s Plumbing, Heating, Cooling, Electrical, and Waterproofing needs and improvements. We expect and accept nothing less than top-notch help from our technicians and customer service specialists. In order to make sure that your experience is a positive one, we cater to customer’s needs by providing evening, weekend, and holiday service at no additional charge. We proudly offer a same day service guarantee with up-front, no-hassle prices!
Gillece Service Technicians get work done quickly yet effectively thanks to our fully-stocked service trucks that have all available parts. We are the only 24/7 home services company in Western PA. Call Gillece today at 412-831-6199.
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6 comments
Guest

This is a notice that court proceedings have been initiated in the Allegheny County Court of Common Pleas under case number GD13-00****. As a result, plaintiff seeks to learn this author’s identity. This notice also is intended to notify the author that he/she can appear in the lawsuit filed in the Allegheny Court of Common Pleas under case number GD13-00**** and defend the case if necessary.

Guest
reply icon Replying to comment of Guest-601918

please post valid docket #

Guest
reply icon Replying to comment of Guest-602946

Yes please do so we can verify. If its BS I wouldn't be suprised.

Guest
reply icon Replying to comment of Guest-601918

CAN YOU POST A VALID DOCKET NUMBER ????

that one you listed is incorrect - or are toms trolls back ?

Guest

So true. They'll give you the garbage line of "we don't work with estimates, we give you the exact price and that's all you pay no matter what happens" ... you think "Oh boy, that's great- no hidden fees or charges - and if they find something else wrong along the way they'll fix it without asking me for more money!"

Sounds like a win, right? WRONG. They charge at least 3x more than anyone else so even if everything goes wrong, they still make bank.

Shadiest company EVER. They've gotta rip you off to pay for all those fancy commercials, fancy vans, and Tom's ugly haircuts and his fancy cars.

Guest

Listen my neighbor had gillece out to their house on Monday their main contact man Ron came he was there 5 minutes lol ready to rip furnace and when he got questioned he got mad and was asked to leave they are a joke.

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Anonymous
map-marker Pittsburgh, Pennsylvania

Never Use Gillece Heating

Obviously, Gillece employees have no idea how to make minor repairs on a furnace so they try and tell you there are a multitude of problems with yours and try to sell you a new one. First of all, I called at 8:00 am and they never showed up until 7:00 pm, then when they got there they tried to tell me my 7 year old furnace needed replaced because the prior company cut corners and did everything wrong.

Two hours later, after they did absolutely nothing I told them to leave. Called Restano the next day, for a second opinion, they were there within an hour and had the problem fixed within 30 min. The only problem was a dirty sensor and I needed a new filter. So what would have cost me thousands of dollars with Gillece only cost me $115 with Restano.

Gillece is the worst company I have ever dealt with. After talking to several people at work, they all say the same.

Worst company ever.

Gillece Services Reply:
Thank you for comments. Gillece appreciates all feedback as we want to provide the best possible customer experience. You posted your comments anonymously, which makes it challenging for us to determine if you are a real customer. Please contact the Gillece Customer Service team which was ranked #1 in the industry so we can listen to your issue first hand and provide you with timely, quality service. Call 412-831-6199.
When it comes to your home’s Plumbing, Heating, Cooling, Electrical, and Waterproofing needs and improvements, Gillece is here to help. We have been helping homeowners in the Pittsburgh area for more than 30 years! We expect and accept nothing less than top-notch assistance from our technicians and customer service specialists to make sure that your experience is a positive one. We provide service with flexible scheduling offering evening, weekend, and holiday service at no additional charge. We even offer a same day service guarantee with up-front, no-hassle prices!
Our technicians all undergo background checks and drug tests so you can be sure to be comfortable with who you are letting into your home. Gillece Service Technicians are able to get to work right away and get the job done quickly because our vans are fully-stocked service trucks with all available parts. The only 24/7 home services company in Western PA. Call Gillece at 412-831-6199.
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6 comments
Guest

I am getting more convinced they have no idea how to repair anything. They just take things apart and put them back and say you need a new X.

Really, your furnace has been fine for 7 years but suddenly it breaks because they installed it wrong 7 years ago. How does that make any sense?

Guest

It is not that their guys won't make minor repairs its that their job and pay are based on revenue they bring in gillece jr trains them daily in how to sell even those he has never even sold A thing in his life look gillece is a scam its not a repair company and the whole ginmick is to find the few peopke who dobt kniw better and cash in.

Guest
reply icon Replying to comment of Guest-600069

True, service people who went to school to learn repair of heaters and air conditioners are forced into videotaped classes weekly or more on how to sell! Everyone including the secretary that answers phone gets kickback from sales.

Markup on parts is 1000% (no joke). Too many chiefs and not enough indians in that place.

Overhead is out of this world. They are a sales machine.

Guest

lets see-my co- $58 for diagnostic/service call fee, clean flame sensor/service furnace-$58,happy customer..

thats from an honest tech and company

Guest
reply icon Replying to comment of Guest-599740

You must be a member of thier family

Guest

they are told NOT to repair furnaces if older-if they do their prices are OUTRAGEOUS... but they will sell you a way overpriced replacement

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Anonymous
map-marker Pittsburgh, Pennsylvania

Electrical Inspection

Duquesne Light wanted an inspection to turn service on at a home i just bought. So i called these crooks.

Came out and tried to say that all the electrical service needs replaced. New service panel is in the basement, meter box looks a couple years old, service lines are in good shape- not cracked etc.. He said it would cost 5000 dollars to fix to get power restored to the house. Just my luck i am the last person to hear about these crooks.

Everyone tells me YOU CALLED GILLECE ARE YOU NUTS?? Well i guess i am . I am also 65 dollars short and have to explain this one to my wife.

Learn from me DO NOT CALL THESE CROOKS. THEY DONT CARE ABOUT YOUR PROBLEM JUST YOUR MONEY!!!!!

Gillece Services Reply:
Gillece appreciates your feedback as we want to provide first-rate customer experience. We want to listen to your issue first hand and provide you with timely, quality service, but since you posted your comments anonymously, it makes it challenging for us to determine if you are a real customer. Please contact the Gillece Customer Service team, which was ranked #1 in the industry, so we can effectively and efficiently work on your problem or answer any questions you might have. Please call us at 412-831-6199.
Serving homeowners in the Pittsburgh area for over 30 years, Gillece is your one stop spot for your home’s Plumbing, Heating, Cooling, Electrical, and Waterproofing needs and improvements. Our technicians and customer service specialists are the best in the business and we expect and accept nothing less than superior assistance from them. Our customers come first. That’s why we provide flexible scheduling offering evening, weekend, and holiday service at no additional cost. We also offer a same day service guarantee with up-front, no-hassle prices. We want your experience to be a positive one.
We have all of the Gillece Service Technicians undergo background checks and drug tests so you can be sure to be comfortable in your home during the time of service. Our fully-stocked service trucks have all available parts so the technicians are able to get the job done quickly and effectively. Gillece is the only 24/7 home services company in Western PA. Call Gillece today at 412-831-6199.
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Loss:
$65
4 comments
Guest

Gillece will never let an opportunity go by in which they do not try to rip off someone. $19.99 for a furnace check = $19.99 for a sales pitch from our saleman.

Guest

In my experience, I've observed Mr. Rooter employees behaving the same way.

In fact, from what I read, all large companies in the trades businesses appear to have the same "screw the consumer no matter what system" in place.

Unfortunately, I've learned far too late that it is better to speak to family, friends, and neighbors and ask who they've had and if they were satisfied with their work and then do research to get an online feel of how consumers have responded to the company and then arrive at your decision of whether or not you want to take the chance.

Guest

Now your job is to spread the word to prevent someone else from making the same mistake.

Guest
reply icon Replying to comment of Guest-593449

Gillece is trained to upsell at every appointment they call it additional work and its very much so a sales mentality

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Bobby R Ztz
map-marker Pittsburgh, Pennsylvania

*UPDATE: from Jennifer Kelly - Attorney General Agent

First, if you haven't already done so, file a complaint with the Attorney Generals office. The website is http://www.attorneygeneral.gov/Complaints.aspx . File out the form, follow the instructions, write a detailed letter with any copies of contracts, etc.

When we first complained, I got a call from Jennifer Kelly who was working the case. She a consumer affairs agent (Her direct line is 412-565-****). This was about a year ago and haven't heard anything since. BUT - I just got a call this morning almost a year later from her. She said that they have a list of cases that Gillece wanted to make offers on to settle them. The idea being that if they pay up on some of the complaints, and the Attorney General goes after them in a civil case, you would not be elgible to recieve additional funds they successfully sue them. We accepted the offer ( its wasn't much) and they are sending a release. If they call you, its up to you.

What does this mean for all of us that got screwed???

1) Gillece is taking notice of the massive amount of complaints at the Attorney Generals. Thats why its important to send your formal complaints to them after you've done posting on here.

2) Gillece is actually paying out, which means they are betting there might actually be a chance of acivil case against them.

3) There is a new attorney general taking office soon. They are likely to review everything and this might hit the radar having a fresh look at current cases.

4)The best part....Hope is not lost people! Jennifer Kelly has personally confirmed that the case is still open and they are still collecting complaints so keep them coming.

Jennifer Kelly said they need permission to go after the Gillece scammers in Harrisburg first. I kindly said that if they put a civil case against these guys it would make a ton of people happy and wished her good luck.

Gillece Services Reply:
Gillece thanks you for your comments. We want you to have an outstanding experience and will do what it takes to continue to improve in the future. Our company was built on trust, ambition and compassion and we have been proud to serve Pittsburgh homeowners the past 30 years! We want your experience with us to be stress-free which is why we offer up-front, no-hassle prices and friendly financing options. In order to have your issue listened to first hand and be provided with timely, quality service, please contact the #1 ranked in the industry customer service team at 412-831-6199.
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Loss:
$950
3 comments
Guest

I dealt with Gillece a few years ago and learned in the middle of the project that I had been hit for thousands more than I should have paid. And it appears that the odd way they started the project had to do with locking me into the contract I just signed.

I also called the state attorney's office. The individual who answered said that they had a file full of complaints on Gillece. I was hoping that they would eventually take action againt them in the form of a class action lawsuit. I was directed to the BBB to file a complaint which I did.

I met a nice guy through work who previously worked for Gillece right out of college. He confirmed to me their tactics. They trained those tech's rigorously on 'selling'. Despicable...

There are so many compaints, it's a shame that a consumer protection agency doesn't shut them down.

Short of a class action lawsuit, spread the word to others of your experienece. I was embarrassed at first but I felt better once I knew others wouldn't fall into the same trap. If I so much as hear about a leaky faucet, I speak up.

I believe you have 3 days to cancel a contract.

If you see their truck in your neighborhood - speak up to your neighbor. They will forever thank you.

Guest

If only the same action would happen to Mr. Rooter as well that would save other consumers from getting taken advantage of in the same exact way and help all the victims see SOME restitution!

I hope they recover punitive damages for Gillece victims and pay them out across all those who have reported.

These companies need to be held accountable for unethical business practices. I have to say, though, the complaints on Gillece is staggering!

Guest

It's about time! I talked to her almost 2 years ago, waiting on my call from her. I hope they're forced to shut down.

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Mitsuo Boc

Gillece scammed you? Me too. File a complaint with the attorney general

It doesn't matter how small or insignificant your story may seem. If you feel Gillece scammed you, or a friend, or a neighbor, or your son, or your mother, or your great grandmother (their fa filvorite target...), you NEED to complain about it! The local Atty General's office in Pittsburgh is downtown, you can file a complaint online or write and mail it to them. Jennifer Kelley is their go-to lady, so write to her attention.

They may do nothing about it, but the more complaints they have the better. Remember it took them years to get Sandusky so it will probably take longer since I'm sure Gillece has paid people everywhere trying to avoid being prosecuted (just like they hire trolls to write 'help' articles and 'good' things on this website... called PISSED CONSUMER... not consumer looking for tips, or consumer looking for good things about a company... its called PISSED CONSUMER... it's a shame when your company is so bad you have to hire people to thin out the thousands of unhappy customer complaints online)

The only way to bring down Goliath is if all the David's of the world make their voices heard. This company is disgraceful, and nothing they do is ethical. GILLECE. THE DIRTIEST COMPANY IN PITTSBURGH.

Gillece Services Reply:
Thank you for your feedback. Gillece wants to provide first-rate customer experience, so we greatly appreciate your comments. Our company was built on trust, ambition, and compassion. We have been serving homeowners in the Pittsburgh area for over 30 years. Our pledge to you includes offering up-front, no-hassle pricing options and we even offer friendly financing so your repair can be completed quickly and stress-free. We would appreciate if you contact the Gillece Customer Service team, which was ranked #1, in the industry so we can listen to your issue and make improvements for the future. Please c all us at 412-831-6199.
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Loss:
$7000
3 comments
Guest

This is a notice that court proceedings have been initiated in the Allegheny County Court of Common Pleas under case number GD13-00****. As a result, plaintiff seeks to learn this author’s identity. This notice also is intended to notify the author that he/she can appear in the lawsuit filed in the Allegheny Court of Common Pleas under case number GD13-00**** and defend the case if necessary.

Guest
reply icon Replying to comment of Guest-601891

dear gillece troll...please post a valid docket number...ohh..i forgot its all spam

Guest

For those who need the info:

1

10Gillece - Allegheny Consumer Protection Contact

by pressure220 Aug 24, 2011 Review #: 257512

Gillece 448 Brownsville Road 15210-**** Pittsburgh PA 1-88*-***-****, 1-888-66-BURGH

Company Gillece

Location Pittsburgh, Pennsylvania

Category Repairs

Views 14

A women named Sue, the from Consumer Protection, gave us the direct line for Jennifer Kelly. She is working on the Gillece investigation in the Allegheny area. Her direct phone number is 412-565-****. She contacted us after we sent a lengthy detailed letter explaining our situation. I suggest you do the same. Send a detail letter of what happened to the following address:

Pittsburgh Regional Office:

Office of Attorney General

Bureau of Consumer Protection

564 Forbes Avenue

Pittsburgh, PA 15219

(412) 565-****

Jennifer Kelly's direct phone number (agent who is on Gillece case):

412-565-****

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Alan Tes
map-marker Pittsburgh, Pennsylvania

Gillece Uses Scare Tactics on the Elderly!!!!

My elderly widowed mother called Gillece Services on 10/24/12 for a seasonal check on her 4 year-old forced air furnace that they advertise for $19.95. Her furnace is fairly new and never once had there been a problem with it as she always has it checked each and every year and has it maintained.

Normally she would have called the man who installed it, but due to family circumstances he was not available so she called Gillece after seeing their advertisement on TV. My mother scheduled the check for 10/29/12 as it was not an emergency and everything was working just fine, she was placed in a time bracket between 10-2 that day. Around 1:45 they called her and said they were running behind but promised they would be there no later than 4PM…this should have been the first warning sign. 3:30 rolls around and they ask if she would be available later that evening, maybe around 7 or 8.

Mind you my mother is 92 years old and goes to bed fairly early, normally around 8 pm, but because she had already waited all day she agreed. Close to 8 they call yet again and tell her they would not be able to make it out today and asked if she was available tomorrow. This upset my mother very much because she had scheduled this appointment days in advance, and had been rescheduled that day multiple times. She informed them that she would be available after noon that day due to a doctor’s appointment.

I dropped her off at her house after her appointment and decided to spend some time with her at her home and make her lunch and wait for Gillece to arrive, but they never did. I had to call and I was told, once again, that they were running behind and asked if we would be available later that day. I informed them that this same scenario happened all day yesterday, and my mother was rescheduled for today and I was not about to have that happen again. To try and shorten my story a little, they did reschedule again – twice…and did not arrive for the scheduled seasonal check until 11/2/2012 – almost a week after the day it was originally scheduled for.

The technician arrived and according to my mother, spent no more than 5 minutes messing with it before he announced that something was cracked and emitting dangerous carbon monoxide and the whole furnace would need to be replaced because she was in great danger and then he red tagged the furnace and shut it down. Keep in mind this furnace is barely 4 years old, working fine the entire time, never once set off the carbon monoxide alarms in the home and he had not just shut off the only source of heat my elderly mother has. The technician told my mother that they could replace her furnace TODAY if she agreed, to the tune of $6500.00...she is on a fixed income, they did not care. At this point my mother called me and told me everything this man had said, and I told her not to sign a thing and to put me on the phone with him.

The man told me that my mother was in a “very serious” situation and it could be potentially life-threatening and a repair was absolutely not an option. After some arguing I told him to turn the furnace back on, leave, and I would call somebody else for her. He told me since it was red tagged he could not turn it back on, but he did end up leaving. My mother was basically in tears and panicking, so I left work to go over to her house to comfort her and call another contractor.

I called a local company who arrived within 2 hours and they informed us that nothing was wrong with the furnace at all, in fact it was in perfect condition! I told them everything Gillece had said and they informed us that Gillece does this to many, many people – they are a scam company that particularly preys on the elderly using scare tactics in hopes to get a sale out of them. I was absolutely furious at Gillece so I called them up and demanded to speak to a manager about my mother’s situation. I was put on hold for nearly 10 minutes before I was told “no one is available right now but give us your information and someone will call you back” so I did just that, waited nearly all day and no call back.

I called again the next day and it was the same story pretty much. The next 3 days, the same thing! When I asked to speak to Tom Gillece the woman on the phone gave me a muffled chuckle and said “Mr. Gillece is unavailable to speak to you, sorry”, so I guess the big man himself doesn’t want to deal with his own business and that alone should speak volumes about this company.

I have still yet to hear back from Gillece, they just don’t care and they know very well what they are doing to people. I am in the process of filing a complaint with the BBB, AG’s office and will go even farther if I feel the need to. Gillece Services should be ashamed of themselves. Do yourself a favor, do not call Gillece no matter what kind of specials they offer or what situation you’re in because you’ll surely regret it.

Their customer service is horrible, they do nothing to resolve the complaints of unhappy customers, and they scam people out of money and use hard scare tactics. This company has a C rating with the BBB which used to be an F, if only I had found that out sooner along with the other complaints online.

I have told everyone I know about my story with Gillece and informed them of the complaints on this website and how Channel 4 News even did and investigation on their business practices, wow! Gillece Services should be put out of business before they do more harm.

Gillece Services Reply:
Thank you for your comments. Gillece appreciates all feedback as we want to provide the best possible customer experience. For over 30 years, Gillece has been helping homeowners in the Pittsburgh area. We expect and accept nothing less than top-notch assistance from our technicians and customer service specialists to make sure that your experience is a positive one. Our Plumbers, HVAC Service Technicians and Electricians have years of experience and knowledge of the latest industry trends and technology to provide the best all-around service for you and your home. All technicians are not only technically proficient, but also are trained in customer-service and communication skills so they are able to effectively communicate with you about what service is right for your home. Gillece was built on compassion and is proud of their involvement in the community through their work with veterans. Please contact the Gillece Customer Service team which was ranked #1 in the industry so we can listen to your issue first hand and provide you with timely, quality service. Call 412-831-6199.
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Loss:
$6500
8 comments
Guest

i have used gillece for years for electrical work and plumbing i have had no problems with servicemen customer service or work done but i have no doubt i was overcharged. very much overcharged.

Guest
reply icon Replying to comment of Guest-607073

They ALWAYS overcharge, triple the cost at the very least. In fact if you're unfortunate enough to get suckered by gillece, you'd be lucky to only pay 3x as much as other companies would charge.

Too many people have wound up paying 5, 10, 20 times of what it really would cost through another reputable company that doesn't make their business out of ripping people off and scamming them. Gillece is a dirty disgusting company. Shame on them.

I hope karma gets Tom Gillece and the rest of his family real well. What goes around comes around and he's got it coming

Shenequa Ohe
reply icon Replying to comment of Guest-607073

why would you keep using them if you know you're being overcharged so much? there are endless companies out there that can provide amazing service and work for much cheaper.

FAIR pricing. Don't give another cent to these thieves!

Guest

if this happens to you-your gas co or fire dept has co detectors and usually will come out for free...dont trust the pirate w the parrot

Guest

This is a notice that court proceedings have been initiated in the Allegheny County Court of Common Pleas under case number GD13-00****. As a result, plaintiff seeks to learn this author’s identity. This notice also is intended to notify the author that he/she can appear in the lawsuit filed in the Allegheny Court of Common Pleas under case number GD13-00**** and defend the case if necessary.

Guest

Almost sounds like it never happened.

Alan Tes
reply icon Replying to comment of Guest-584059

I wish it didn't, however our situation with Gillece was and is very, very real. If you know anything about this company you know their reputation for taking advantage of people.

Guest
reply icon Replying to comment of Guest-584059

obviously you've never dealt with this company before if you think this situation sounds like it never happened or is unlikely. go ahead, call gillece and find out for yourself the hard way.

they're FAMOUS for pulling this kind of BS. don't kid yourself

View more comments (7)
Mitsuo Boc

Gillece Services - won't talk to you until you complain on the internet multiple times

Posted a review about how Gillece took my grandmother to the cleaners by preying on how easy it is to scare an elderly woman.

They said to "call them" to discuss.

Well GILLECE, I'll have you know myself and my brother called MULTIPLE TIMES last year try and have someone explain what was 'faulty' about her wiring, and how it was possible there was a crew ready to start the work the next day "for her convenience" - aka so she couldn't think about it for long and cancel (or call us to tell us about it).

We talked to Celeste, who passed our messages on to a "manager" - the manager who called a few days later and left me a message at 8 PM, and who DID NOT HAVE VOICEMAIL set-up so I could never get in touch with him. He said his name was Tom, no last name, nothing more than a number to call back at which rang and rang and rang. No answer, no voicemail system. What self-respecting business person ("manager") at a large company doesn't have voicemail setup? One who leads a BUNCH OF CROOKS WHO HAVE THOUSANDS OF UNHAPPY CUSTOMERS, THAT'S WHO!!!!

Celeste better get paid millions of dollars for having to deflect dozens of complaint calls so well. Somehow she has a new excuse or reason why we can't reach someone. Letters we wrote went unanswered as well.

YOU ARE A BUNCH OF SCAM ARTISTS AND I WON'T REST UNTIL YOU ARE OUT OF BUSINESS FOR TAKING ADVANTAGE OF PEOPLE THIS WAY!!!!!

Gillece Services Reply:
Gillece thanks you for your feedback. We appreciate all comments as they help us provide customers the best possible experience. Gillece has been helping homeowners in the greater Pittsburgh area for over 30 years and we continue to expect our Technicians and Customer Service Specialists to guide you through a stress free and positive experience. Our Plumbers, HVAC Service Technicians and Electricians have knowledge of the newest industry trends and technology and have years of experience in the business so they can successfully assist you and your home’s needs. Our Technicians also undergo customer-service training so they can effectively communicate with you about what works best for your home. Our company was built on compassion and we are proud of our community involvement over the years especially our work with veterans. Our Customer Service team was ranked #1 in the industry and is ready to help you with your needs. Call 412-831-6199.
View full review
Loss:
$7000
3 comments
Guest

This is a notice that court proceedings have been initiated in the Allegheny County Court of Common Pleas under case number GD13-00****. As a result, plaintiff seeks to learn this author’s identity. This notice also is intended to notify the author that he/she can appear in the lawsuit filed in the Allegheny Court of Common Pleas under case number GD13-00**** and defend the case if necessary.

Guest

raybay, i even mentioned in your previous post that you probably had tried calling gillece before regarding your complaint and nothing was done....and i was right! and how do i know this?

because it happened to me, too. now they're going online and responding to complaints in the most personal way possible *sarcasm*, trying to do some sort of "damage control" by asking everyone with complaints to call in. well we all know how that ends up.

you're better off complaining to a rock, it would probably be more effective anyway. Gillece doesn't so squat about complaints until you get lawyers involved.

Guest

Tom fired Celeste. She is long gone. I wonder what stories she can tell the feds?

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